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605Course · Practitioner

KPIs & Dashboards

What you measure, you manage.

The Course

KPIs drive behavior — the right ones, well-chosen; the wrong ones, catastrophically. This course teaches the leading/lagging distinction, counter-metrics that guard against Goodhart, and the dashboard the team actually reads.

Outcomes
  • 01

    Choose KPIs that drive behavior.

  • 02

    Build a dashboard the team actually reads.

  • 03

    Distinguish leading from lagging indicators.

Pacing

1 week · ~4 hours plus the Lab.