310Course · Practitioner

KPIs

The numbers a firm reports on itself.

The Course

A KPI is a number that changes behavior — anything else is decoration. This course teaches you to choose KPIs by function, instrument them, and report the numbers in the rhythms (weekly, monthly, quarterly) that actually run firms.

Outcomes
  • 01

    Choose KPIs defensibly.

  • 02

    Instrument them.

  • 03

    Report weekly, monthly, quarterly.

Pacing

1 week · ~3 hours.